Processing, Shipping and Return Policy
Processing Time
Please allow 7 to 14 business days for all orders to be completed and 7 business days for your revised item to be completed once received. For any questions, concerns, or to be submit your measurements, please contact us at info@jarrae.comShipping & Return Policy
At Jarrae, each piece is hand made with intention, care, and meticulous detail. Our garments, aside from the Asha dress, are handmade to order, requiring significant time and labor to bring each design to life. Due to this, we do not offer refunds under any circumstances. Please allow 7 - 14 business days for your revised item to be completed once received.Sizing Guidance
To ensure the best fit, please refer to our size guide carefully before placing your order. We strongly recommend sending your measurements to info@jarrae.com so we can create your piece with the most accurate sizing possible.Conditions of Returned Items
Items must be returned unworn and in original condition. We reserve the right to deny revisions for items that appear worn or damaged.Revision & Exchanges
If your order doesn't fit as expected and you require a different size: You may return the item to us for one free revision. You will be responsible for the shipping cost to send the item back. Once we receive the returned item, we'll revise it and ship it back to you at no extra charge.